Identity & Access Management
Multi-factor authentication on every account, conditional access that blocks sign-ins that make no sense, single sign-on to the applications your staff use, admin rights off daily accounts, and access granted and revoked the day someone joins or leaves.
Overview
Most breaches now start with a password, not a piece of malware.
Identity and access management services exist because the way into a small business has changed. Attackers rarely need to break software when they can sign in: a password reused from a breached shopping site, a phishing page that looks like the Microsoft login, an MFA prompt approved by someone who assumed it was legitimate, a former employee's account that was never disabled, a shared admin login half the office knows. Every one of those is an identity problem, and every one is invisible to antivirus.
We run identity as a managed service in Microsoft Entra ID or Google Workspace. Multi-factor authentication is enforced for every account, using phishing-resistant methods such as passkeys or security keys where the application allows them. Conditional access blocks sign-ins from countries you are not in, devices you do not manage and legacy protocols that bypass MFA. Single sign-on puts the line-of-business SaaS applications your staff use behind that same protected login, so there is one strong identity instead of thirty weak passwords. Local administrator rights come off daily accounts, with separate privileged accounts for the few people who need them. Joiners, movers and leavers are handled through the help desk the same day, a business password manager is rolled out for everything SSO cannot reach, and access is reviewed on a schedule so permissions match current jobs. It is also the section of the cyber-insurance questionnaire that most applications stumble on.
Capabilities
What's included
- MFA everywhereMulti-factor authentication enforced for every user and every admin, with passkeys or security keys where the platform supports them and app-based prompts elsewhere.
- Conditional access policiesSign-ins evaluated by location, device compliance and risk, with the legacy authentication that bypasses MFA switched off.
- Single sign-on to your applicationsLine-of-business SaaS connected to Entra ID or Google Workspace so one protected login replaces a separate password for each.
- Privileged access and local admin removalAdmin rights taken off daily accounts, separate privileged accounts for the people who need them, and a documented break-glass account you control.
- Joiner, mover and leaver processAccounts, groups, licenses and application access created, changed and removed through the help desk on the day it happens, with the record kept.
- Password manager rolloutA business password manager deployed to every user for the applications SSO cannot reach, with shared vaults for teams and no spreadsheet of passwords.
- Access reviews and insurance evidenceWho has access to what, reviewed on a schedule and exported as the evidence cyber-insurance applications and compliance frameworks ask for.
How It Works
Delivered through managed IT
Identity policy is administered in Microsoft Entra ID or Google Workspace through named admin accounts with logged changes, and device-side policy — local admin removal, device compliance, the password manager deployment — is pushed through NinjaOne, our enterprise management platform. Where a separate MFA service fits better, Duo is the option we use most.
Why Atlas
Secure. Reliable. Responsive.
Flat monthly fee
Predictable per-device pricing. No surprise invoices and no hourly meter running while your team waits for help.
Proactive, not reactive
Monitoring, patching, and automation run around the clock — so most issues are resolved before your staff ever notice them.
Responsive & accountable
One team that knows your environment and answers fast. You reach a real technician, not a ticket queue in another time zone.
Month-to-month
We earn your business every month. No multi-year lock-in — you stay because the service works, not because a contract traps you.
Common Questions
Questions we get asked
How is identity and access management priced?
A flat monthly fee per user, month to month, quoted before any commitment, covering MFA enforcement, conditional access, SSO connections, the joiner and leaver process, access reviews and the evidence reports. Licenses are the exception: some conditional access and SSO features need a particular Microsoft or Google plan, and a password manager or Duo is licensed per user. We tell you which licenses you already have and which, if any, you need before anything is switched on.
We already turned on MFA. Isn't that enough?
Turning MFA on is the start. Most tenants we inherit have it recommended rather than required, with exceptions that were never removed, legacy protocols such as IMAP still open that skip it entirely, and admin accounts protected the same way as everyone else's. Attackers also now phish the MFA prompt itself. The service closes those gaps — enforcement for everyone, legacy authentication off, phishing-resistant methods for admins and finance — and keeps them closed as the tenant changes.
How long does it take to roll out MFA and SSO without disrupting staff?
MFA enforcement for a small office is typically a two- to three-week process: an inventory of accounts and of the applications that still use basic authentication, a pilot group, a short briefing for staff with written instructions, then enforcement in waves with the help desk ready. SSO is connected one application at a time afterward, in the order that removes the most passwords. Nothing is switched on for everyone at once, and nobody is locked out without a way to reach us.
What happens to accounts when someone leaves?
On the day you tell us, the account is disabled, sessions and tokens are revoked, MFA devices are removed, mail is forwarded or delegated to a manager, files are transferred, licenses are reclaimed, and access to every SSO-connected application ends with the login. The steps are the same every time because they run as a documented process through the help desk, not from memory, and the record shows an auditor or insurer that it happened.
Our cyber insurance application asks about MFA, privileged accounts and offboarding. Does this cover it?
Those questions are the identity section of nearly every current application: is MFA enforced on email, remote access and admin accounts; are administrative accounts separate from daily ones; is access removed promptly when staff leave. This service is built to answer each one with evidence — the enforced policy, the privileged-account list, the leaver records — rather than a tick box. We read the questionnaire with you, and our cyber insurance readiness service covers the rest of the form.
Secure. Reliable. Responsive.
Book a consultation and we’ll map out a managed IT plan for your business. contact@atlasbm.net · (417) 619-6518