Managed IT Services for Nonprofits
IT for nonprofits that need enterprise-grade security on a mission budget: donor data protected, volunteers given the right access and no more, and licensing that uses the nonprofit programs you qualify for.
Overview
A small team, a lot of sensitive data.
Nonprofits hold more sensitive information than their size suggests: donor records and payment details, client case files, staff and volunteer data. They are also run by small teams, with volunteers coming and going and board members using personal devices. That combination is why nonprofits are a frequent target for phishing and payment fraud.
We bring the same controls a larger organization would have, sized to your budget: devices managed and encrypted, multifactor sign-in, volunteers given access only to what they need and removed when they finish, backups that work, and licensing reviewed so you are using the nonprofit pricing Microsoft and Google offer rather than paying commercial rates.
Capabilities
What's included
- Microsoft 365 or Google WorkspaceTenant administration, multifactor sign-in and licensing reviewed against the nonprofit programs you qualify for.
- Volunteer and staff accessAccounts created and removed on time, with shared drives scoped so volunteers see only what they need.
- Managed, encrypted devicesStaff laptops enrolled, encrypted, patched and supported, whoever bought them.
- Donor and payment data protectionThe card-handling controls PCI DSS asks for, and secure storage for donor and client records.
- Backup and recoveryDaily backup of cloud mail, drives and any local server, with restores tested.
- Security awareness trainingShort training and phishing simulations for staff and the volunteers who handle email.
How We Work
Our approach
- 01
Assess
Devices, accounts, licenses and where donor and client data live.
- 02
Right-size
Licensing moved to nonprofit programs where eligible; unused seats removed.
- 03
Secure and run
Devices managed, MFA enforced, backups running, help desk available.
- 04
Review
A regular review of costs, risks and plans, in terms a board can act on.
What You Get
Commitments
Per managed device, month to month, easy to budget and grant-fund.
Tenants, licenses and data stay in the organization's name.
On every account that reaches donor or client data.
To Get Started
What we need from you
- Counts of staff, regular volunteers and devices
- Whether you use Microsoft 365, Google Workspace or both, and current licensing
- How you accept donations and where donor records are kept
Common Questions
Questions we get asked
Can you help us use Microsoft's and Google's nonprofit programs?
Yes. Microsoft and Google both offer nonprofit pricing and programs to eligible organizations. We review what you are paying for, help you confirm eligibility and move licenses to the nonprofit offers where they fit, and remove seats nobody uses. The savings often cover a meaningful share of the managed service itself.
How do you handle volunteers who need access for a short time?
Volunteers get their own accounts rather than a shared password, with access limited to the drives and tools their role needs. When they finish, the account is disabled and their files are kept. That keeps donor and client data away from people who do not need it and gives you a record of who could see what.
We take donations online. Do we need PCI compliance?
If you accept card payments in any form, PCI DSS applies, although a nonprofit using a hosted donation platform usually has a much smaller scope than one storing card details itself. We help you confirm your scope, put the required controls in place on the devices and network that touch payments, and complete the self-assessment questionnaire your processor asks for.
Is managed IT affordable for a small nonprofit?
Pricing is a flat monthly fee per managed device, so a five-person organization pays for five people's devices, not an enterprise program. Because the fee is predictable, it is easy to include in a budget or a grant application as an operating cost. We also look for savings first, in licensing and unused subscriptions, before recommending anything new.
Tell us about
your mission.
Tell us how many people and devices you have and what rules you answer to. We respond within one business day with a scope and a monthly price.