Managed IT Services for Law Firms
IT for law firms that treats client confidentiality as the job: encrypted devices, mail that resists wire fraud, backups you can restore, and a help desk that answers while you are in court.
Overview
Confidentiality is now a technology obligation.
The ABA Model Rules ask lawyers to make reasonable efforts to prevent unauthorized access to client information, and most state bars have adopted the same language. In practice that means the laptop left in a car is encrypted, the paralegal who leaves loses access the same day, and the firm can show what it did. Clients and malpractice carriers increasingly ask for the same things in writing.
The other pressure is email. Firms that handle settlements, closings or trust account transfers are a favorite target for business email compromise, where a criminal impersonates a client or opposing counsel and asks for funds to go somewhere new. Filtering, sender authentication and a verification habit for payment changes stop most of it before it costs anyone money.
We run the firm's IT as one program: every device managed and encrypted, Microsoft 365 secured, backups tested, staff trained, and a help desk that knows which matters are urgent because a filing deadline is attached.
Capabilities
What's included
- Encrypted, managed devicesBitLocker and FileVault on every laptop and desktop, with recovery keys escrowed centrally and a report per device.
- Email security and wire-fraud defensePhishing and impersonation filtering, SPF, DKIM and DMARC, and banners that flag outside senders.
- Microsoft 365 administrationMultifactor sign-in, conditional access, shared mailboxes and SharePoint permissions that follow matter teams.
- Backup of files and mailboxesIndependent daily backup of workstations, servers and Microsoft 365, with restores tested rather than assumed.
- Onboarding and offboardingNew associates set up before day one; departing staff lose access the day they leave, with the device recovered.
- Security awareness trainingShort training and phishing simulations, with completion records for carriers and client security questionnaires.
How We Work
Our approach
- 01
Assess
An inventory of devices, accounts, practice software and where client files actually live.
- 02
Standardize
Every device enrolled, encrypted and patched; Microsoft 365 hardened; backups running.
- 03
Run
Monitoring, patching and help desk every day, with urgent requests triaged against court deadlines.
- 04
Review
A regular review of risks, renewals and the answers your next client questionnaire will need.
What You Get
Commitments
Per managed device, month to month, with no multi-year contract.
Encryption status reported per device, not assumed.
Your Microsoft 365 tenant, licenses and files stay in the firm's name.
To Get Started
What we need from you
- A list of the devices staff use, including home and personal ones
- The practice, document and billing software you run
- Who currently holds the admin accounts for Microsoft 365 and your domain
Common Questions
Questions we get asked
Do you work with practice management and document management software?
Yes. We support the workstations, network, Microsoft 365 and backups those applications depend on, and we work with the vendor on anything inside the application itself. Most firms run a mix of cloud practice management, a document system or SharePoint, and a billing or accounting package; we keep the devices and sign-ins around them consistent and secure.
How do you help stop wire fraud and fake payment instructions?
With layers. Email filtering catches most impersonation attempts and lookalike domains, DMARC stops criminals sending mail as your own domain, outside-sender banners make spoofed messages easier to spot, and multifactor sign-in protects the mailboxes criminals try to take over. Training then builds the habit that matters most: confirming any change of payment details by phone, using a number you already had.
Can you help us answer client security questionnaires?
Yes. Corporate and insurance clients increasingly send outside counsel security questionnaires asking about encryption, multifactor sign-in, backups, training and incident response. Because those controls are run and reported as part of the managed service, we can supply accurate answers and the evidence behind them, instead of the firm guessing at what is in place.
We are a small firm. Is managed IT worth it at our size?
Often more so, because a small firm has no one whose job is to notice that backups stopped or that a former employee can still sign in. Pricing is a flat monthly fee per managed device, so a five-person practice pays for five people's devices, not for an enterprise program. The controls clients and carriers expect are the same whatever your headcount.
Tell us how
your firm works.
Tell us how many people and devices you have and what rules you answer to. We respond within one business day with a scope and a monthly price.