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Endpoint Management

Chromebook Management

Chromebooks enrolled, policied and supported through the Google Admin console: forced re-enrollment, sign-in limited to your domain, locked testing kiosks, app and extension control, and a replacement plan for devices about to stop receiving updates.

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Overview

One Chromebook is easy to manage. A cart of three hundred unmanaged ones is not.

Chromebooks are inexpensive, quick to start and hard to break, which is why schools hand one to every student and businesses give them to front-desk and field staff. They are only as safe as their settings, though. A Chromebook that was never enrolled can be reset into a personal device, signed into with any account, loaded with any extension and carried out of the building with nothing to stop it.

We manage Chromebooks in the Google Admin console, where ChromeOS is designed to be managed. Every device is enrolled with forced re-enrollment so a reset brings it straight back under policy; sign-in is limited to your domain; apps, extensions and websites are allowed or blocked by organizational unit; and single-app kiosks are set up for state testing. Windows and Mac machines in the same school or office are managed alongside them, so one team and one support queue look after the whole fleet.

Capabilities

What's included

  • Enrollment and forced re-enrollmentDevices enrolled into your Google domain with forced re-enrollment on, so a powerwash returns them to management instead of freeing them.
  • Organizational units and policiesStudents by grade, staff by role, shared carts and kiosks each get their own sign-in, update, network and peripheral policies.
  • App, extension and website controlApproved Chrome extensions, web apps and Android apps installed or allowed, everything else blocked, and website rules set to work with your content filter.
  • Testing and kiosk modeSingle-app kiosks for state assessments, digital signage and front-desk check-in, locked so the device does nothing else.
  • Auto-update expiration planningEvery model's update end date tracked, so devices are replaced before they stop receiving security updates rather than after.
  • Lost devices and end-of-year returnsMissing devices disabled remotely with a return message on screen, end-of-year collection reconciled against the asset list, and repair and warranty claims tracked.
  • Google Workspace administrationUser accounts, groups, shared drives and Classroom settings administered alongside the devices, including account provisioning from your student information system where it supports it.

How It Works

Delivered through managed IT

Chromebooks are managed in the Google Admin console, with a Chrome Education Upgrade or Chrome Enterprise Upgrade for each device, which is what makes enrollment and policy enforcement possible. The Windows and Mac computers alongside them are managed in our endpoint management platform, and both are covered by the same help desk and the same quarterly review.

Google Admin consoleGoogle Workspace & Workspace for EducationWindows and Mac devices

Why Atlas

Secure. Reliable. Responsive.

Flat monthly fee

Predictable per-device pricing. No surprise invoices and no hourly meter running while your team waits for help.

Proactive, not reactive

Monitoring, patching, and automation run around the clock — so most issues are resolved before your staff ever notice them.

Responsive & accountable

One team that knows your environment and answers fast. You reach a real technician, not a ticket queue in another time zone.

Month-to-month

We earn your business every month. No multi-year lock-in — you stay because the service works, not because a contract traps you.

Common Questions

Questions we get asked

Do we need a license to manage Chromebooks?

Yes. Each Chromebook needs a Chrome Education Upgrade (for schools) or a Chrome Enterprise Upgrade (for businesses) before it can be enrolled and managed in the Google Admin console. Many school Chromebooks are bought with the upgrade included; if yours were not, we will tell you which devices are missing it. The Education Upgrade is a one-time purchase that stays with the device for its life, while the Enterprise Upgrade is sold annually or as a one-time purchase.

What happens when a Chromebook reaches its auto-update expiration date?

It keeps working, but stops receiving ChromeOS updates, including security fixes, and some testing platforms stop supporting it. Google now gives recent models up to ten years of updates, but many fleets still contain older devices with earlier dates. We report each model's date and fold replacements into the budget a year ahead, so a cart does not expire in the middle of testing season.

Can students get around the restrictions?

Much less easily once the device is managed properly. Forced re-enrollment means a reset brings the device back under policy, sign-in is limited to school accounts, guest mode and developer mode are disabled, and extensions are allow-listed. Content filtering should still be layered on top, through your filter's Chrome extension or at the network, and we configure the two to work together rather than overlap.

Do you manage Chromebooks for businesses too, or only schools?

Both. Businesses use Chromebooks for front desks, shared workstations, call centers and field staff because they are inexpensive and quick to replace. The same controls apply: enrollment, sign-in limited to company accounts, approved apps only, and kiosk mode for single-purpose devices. They sit alongside your Windows and Mac machines, managed by the same team under one support agreement.

Can you help when hundreds of devices come back at the end of the year?

Yes, and planning it is most of the work. We set up the collection process with your staff, reconcile returned devices against the asset list in the Admin console, flag damage for repair or warranty claims, move devices into the right organizational units for the summer, and have them ready to redeploy with fresh policies before the next term. Devices that were not returned are disabled remotely with a message asking for them back.

References

Standards referenced

Get Started

Secure. Reliable. Responsive.

Book a consultation and we’ll map out a managed IT plan for your business, or email contact@atlasbm.net.

All Managed IT