Managed IT Services for Local Government
IT for cities, counties, townships and special districts: endpoint management across every office, CJIS-ready controls for public safety, an accessible website, and budgets that survive a council meeting.
Overview
Endpoint management for local government, done to one standard.
A typical local government runs computers in the clerk's office, the courthouse, public works, the police department and a library branch or two, often bought in different years by different people. Endpoint management brings every one of them under one console: the same security configuration, the same approved software, patches applied on a schedule, and a report that shows which machines are current and which are not.
Public safety adds the FBI CJIS Security Policy for any system that touches criminal justice information, with requirements for advanced authentication, encryption, logging and personnel screening. Websites now have their own rule: the Justice Department's ADA Title II regulation sets WCAG 2.1 AA as the standard for state and local government web content.
Budgets are the third constraint. We price per managed device, month to month, so the cost is predictable enough to put in a budget and simple enough to explain to a board.
Capabilities
What's included
- Endpoint managementEvery workstation and server in every department enrolled, configured and held to one policy standard.
- Patch managementOperating system and third-party patches applied in maintenance windows, with compliance reports for auditors.
- CJIS-ready controlsAdvanced authentication, encryption, logging and training for systems that touch criminal justice information.
- Backup and continuityDaily backups of servers, records systems and cloud mail, with restores tested and a recovery plan written down.
- Accessible websitesWCAG audits and fixes in the site's code, so the website meets the Title II standard.
- Email security and trainingFiltering, DMARC and phishing simulations for staff who are a constant target.
How We Work
Our approach
- 01
Inventory
Every device, department, application and account, including the ones nobody owns.
- 02
Standardize
Devices enrolled and patched, admin rights governed, backups running.
- 03
Run
Monitoring, patching and help desk every day, with public safety systems prioritized.
- 04
Report
Plain reports for the board, auditors and insurers on what is in place and what is next.
What You Get
Commitments
The same configuration on every device in every department.
Per managed device, month to month, easy to budget.
Patch, encryption and backup evidence for audits and insurers.
To Get Started
What we need from you
- A rough count of devices by department or building
- Which systems touch criminal justice information, if any
- Your budget cycle and purchasing requirements
Common Questions
Questions we get asked
What does endpoint management for local government cover?
Every computer and server across your departments, managed from one console. That means consistent security settings, approved software deployed the same way everywhere, local administrator rights governed, patches applied on a schedule, and a dashboard showing the health of each device. It replaces the patchwork that builds up when each office buys and maintains its own machines.
Can you support a police department or sheriff's office under CJIS?
Yes. We implement the controls the CJIS Security Policy requires on the systems that touch criminal justice information, including advanced authentication, encryption, audit logging, security training and incident response, and we keep the evidence for your CJIS audit. Our staff who need access complete the personnel screening the policy requires. The agency remains responsible for its compliance; we make the technical side workable.
Do you work with small towns and special districts, or only larger governments?
Both, and small entities are often where managed IT helps most, because there is no IT department to absorb the work. A township office with a handful of computers needs the same patching, backups and security as a county, just fewer of them. Pricing per device keeps the cost proportional to the size of the operation.
How do you handle procurement, quotes and board approval?
We provide a written scope and quote that can go into a board packet, explain it in plain terms, and work within your purchasing rules, whether that is a simple quote, a request for proposals or a cooperative purchasing route your entity already uses. Monthly pricing per device means the budget line is predictable from one year to the next.
References
Standards referenced
Tell us about
your departments.
Tell us how many people and devices you have and what rules you answer to. We respond within one business day with a scope and a monthly price.